Cancellation policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Subscription Renewals & Cancellations: Some subscriptions automatically renew at the end of their term. If you do not wish to renew, please cancel at least 48 hours before your scheduled shipment. Once processed, orders are non-refundable.

Returns & Fees: If you choose to return a shipment, you will be responsible for return shipping costs, and a $25 cancellation fee will be charged to your credit card.

You can cancel your subscription anytime, as long as it's at least 48 hours before your scheduled shipment. All cancellations incur a $25 fee. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.